+61-2-8417-2372 (ID:243336)
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Customer Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A popup will open. It includes thorough info about all the actions that you can perform on the page in question. Each pop-up menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge selection of educational videos explaining how to use our hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can quickly find their way around our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you searching for, take a glimpse at our comprehensive Frequently Asked Questions database, which contains questions asked by real customers and provides real solutions. We periodically update our FAQ database with new questions & answers in order to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can get in touch with our great team of customer service technicians available 24/7 and ready to assist you with any question. Each trouble ticket you submit will be replied to in less than one hour (the average support ticket response time being only 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 243336

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com